Shipping Policy

Thank you for shopping with us! We want to make sure your shopping experience is smooth and enjoyable.

Please read our shipping policy below for more details about how we handle your orders.

  1. Processing Time:
  • All orders are processed within 7-10 business days after payment is received.
  1. Shipping Rates:
  • Shipping costs are calculated based on the size, weight, and destination of your order.
  • Free shipping is available on orders over €39 within France.
  1. Shipping Restrictions:
  • We currently ship to France.
  1. Lost or Damaged Packages:
  • If your package is lost or damaged during transit, please contact us immediately at avachang7788@outlook.com.
  • We will work with the carrier to resolve the issue and ensure your order is either replaced or refunded.
  1. Shipping Address:
  • Please ensure that your shipping address is correct when placing your order. We cannot be held responsible for delays or lost packages due to incorrect addresses.
  1. Customs Duties & Taxes (for International Orders):
  • For international orders, customs duties and taxes may be applied by your country’s customs office. These fees are the responsibility of the customer.
  • We recommend checking with your local customs office for further information on potential charges.
  1. Shipping Delays:
  • While we strive to meet the estimated delivery times, delays can occur due to factors beyond our control, such as weather, holidays, or carrier issues.
  • If there is a significant delay in your shipment, please contact us, and we will assist you in tracking your order.
  1. Returns & Exchanges:
  • If you are not satisfied with your purchase, please refer to our Returns & Exchanges Policy for information on how to return items.

Thank you for choosing us! We hope you enjoy your purchase, and please feel free to contact us with any questions about shipping.